Privacy Policy

Last updated: September 11, 2026

This Privacy Policy explains how XovaraChat, operated by sabarraa LLC ("XovaraChat", "we", "us", or "our"), collects, uses, stores and otherwise processes information in connection with our websites, software platform, APIs and related services.

1. Information We Collect

Depending on how you use XovaraChat, we may collect information such as:

Account information, including name, email address and business information.
Subscription, billing and transaction-related information.
Contact, CRM and customer information that users choose to store in the platform.
Conversation, messaging and integration data necessary to provide requested platform functionality.
Technical information such as IP address, device information, browser information and activity logs.
Support communications and information submitted when contacting us.

2. How We Use Information

We may use information to:

Provide, maintain and improve XovaraChat.
Create and administer customer accounts.
Operate CRM, messaging, automation and integration functionality.
Process subscriptions and payments.
Provide security, fraud prevention and abuse monitoring.
Respond to support requests and service communications.
Comply with applicable legal and regulatory obligations.

3. Customer Data

Businesses using XovaraChat may submit or process information relating to their own customers, contacts or users. Each business is responsible for ensuring that it has an appropriate legal basis and any necessary permissions to collect and use that information.

4. Messaging and Third-Party Integrations

XovaraChat may connect with third-party services and messaging platforms. Information exchanged through an integration may also be processed by the applicable third-party provider under its own terms and privacy policies.

5. Service Providers

We may use hosting providers, payment providers, email providers, analytics, security, infrastructure and other service providers to operate XovaraChat. These providers may process information where necessary to perform services on our behalf.

6. Data Retention

We retain information for as long as reasonably necessary to provide the service, fulfill legitimate business purposes, comply with legal obligations, resolve disputes and enforce agreements. Retention periods may vary depending on the type of information and purpose for which it is processed.

7. Security

We use reasonable administrative, technical and organizational measures designed to protect information. No internet-based service or storage system can be guaranteed to be completely secure.

8. Your Choices and Rights

Depending on your location, you may have legal rights relating to personal information, including rights to request access, correction or deletion. Requests may be submitted using the contact information below.

9. International Processing

XovaraChat is an online service and information may be processed in countries other than the country where a user or customer is located.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

11. Contact

XovaraChat is operated by sabarraa LLC.
Email: admin@xovarachat.com